Apple improving Genius Bar, internal apps to better customer, employee experience

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Apple improving Genius Bar, internal apps to better customer, employee experience
Apple has begun rolling out internal changes to its Apple Retail Stores that improve the experience for employees and customers alike. According to several retail sources, the first changes went into action today. Starting with a revamped version of the Concierge Genius Bar management software that Apple Retail employees run on iOS devices. Here’s what we know as of now about the new Concierge app (and much more):








The Concierge Genius Bar application for retail employees has been completely redesigned for both the iPad and iPod touch.
The application has a new “dashboard” view.

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